Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you and O1DMatch ("Company," "we," "our," or "us") governing your access to and use of the O1DMatch platform, including our website, applications, APIs, and all related services (collectively, the "Platform").

By creating an account, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

To use the Platform, you must:

• Be at least 18 years of age.
• Have the legal capacity to enter into a binding agreement.
• Not be prohibited from using the Platform under any applicable law or regulation.
• Provide accurate, current, and complete registration information.

Employer accounts must be registered by authorized representatives of legitimate business entities.

3.1 Account Types

The Platform supports multiple account types:

• Talent: Individuals seeking O-1 visa sponsorship opportunities.
• Employer: Companies and organizations looking to sponsor O-1 visa candidates.
• Agency: Immigration agencies and consulting firms managing cases.
• Lawyer: Immigration attorneys providing legal services.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activities that occur under your account.
• Notifying us immediately of any unauthorized access or use of your account.

We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised.

The Platform provides the following services:

4.1 Talent Matching

We connect Talent with Employers seeking to sponsor O-1 visas. Matching is based on skills, experience, and eligibility criteria. We do not guarantee any match will result in employment, sponsorship, or visa approval.

4.2 Petition Scoring

Our AI-powered scoring tool evaluates petition documents against USCIS officer criteria to provide an estimated score, approval probability, and recommendations. Scoring results are informational only and do not constitute legal advice or guarantee any immigration outcome.

4.3 Document Generation

The Platform provides tools for generating exhibit packets, interest letters, and other immigration-related documents. Users are responsible for reviewing all generated documents for accuracy before submission to any government agency.

4.4 Case Management

Employers, agencies, and lawyers may use the Platform to manage visa cases, track progress, and collaborate on petition preparation.

By using the Platform, you agree to:

• Provide accurate, truthful, and complete information in your profile, documents, and communications.
• Only upload documents that you have the right to share and that do not infringe on any third-party rights.
• Use the Platform only for its intended purposes related to O-1 visa talent matching and immigration case support.
• Comply with all applicable laws, including U.S. immigration laws and regulations.
• Respect the intellectual property rights of O1DMatch and other users.
• Not misrepresent your qualifications, credentials, or immigration status.

You may not:

• Use the Platform for any fraudulent, deceptive, or unlawful purpose, including immigration fraud.
• Submit false, misleading, or fabricated documents for scoring or petition preparation.
• Attempt to reverse-engineer, scrape, or extract data from our AI scoring algorithms or proprietary systems.
• Interfere with, disrupt, or compromise the security or integrity of the Platform.
• Create multiple accounts to circumvent credit limits, subscription restrictions, or bans.
• Harass, abuse, or send unsolicited communications to other users.
• Use automated tools (bots, crawlers, scrapers) to access the Platform without written permission.
• Resell, sublicense, or commercially exploit Platform services without authorization.
• Upload malware, viruses, or other harmful content.

Violation of these prohibitions may result in immediate account suspension or termination without refund.

7.1 Subscription Plans

Certain features require a paid subscription. Subscription plans, pricing, and included features are described on our pricing page. We reserve the right to modify pricing with 30 days' notice.

7.2 Billing & Payment

• Payments are processed securely through Stripe. By providing payment information, you authorize us to charge your payment method for all fees incurred.
• Subscriptions renew automatically unless cancelled before the renewal date.
• All fees are quoted in U.S. dollars unless stated otherwise.

7.3 Credits System

Certain features, such as re-scoring petitions, operate on a credit-based system. Credits are allocated monthly based on your subscription tier (e.g., 10 re-score credits per month for Employer accounts). Unused credits expire at the end of each calendar month and do not roll over. Credits are non-transferable and non-refundable.

7.4 Refund Policy

Subscription fees are generally non-refundable. If you believe you are entitled to a refund due to a service issue, please contact us within 14 days of the charge. Refund requests are evaluated on a case-by-case basis.

The Platform, including its design, code, algorithms, scoring methodologies, text, graphics, logos, and all other content created by O1DMatch, is our intellectual property and is protected by copyright, trademark, and other applicable laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for its intended purpose during your active subscription or account.

You may not copy, modify, distribute, sell, or create derivative works based on the Platform or its content without our explicit written consent.

You retain ownership of all documents, profiles, and other content you upload to the Platform ("User Content"). By uploading User Content, you grant us a limited, non-exclusive license to process, store, and display your content as necessary to provide the Platform services, including sending your documents to our AI scoring service for analysis.

You represent and warrant that you have the rights to upload all User Content and that it does not violate any third-party rights or applicable laws.

We do not claim ownership of your User Content and will not use it for purposes other than providing Platform services without your explicit consent.

We specifically disclaim any warranties regarding:

• Immigration Outcomes: We do not guarantee O-1 visa approval, RFE avoidance, or any specific immigration result. Scoring results are estimates and not predictions of USCIS decisions.
• Employment Results: We do not guarantee that Talent will find employment or that Employers will find suitable candidates through the Platform.
• Scoring Accuracy: AI-generated scores and recommendations are informational and may not reflect actual USCIS officer assessments.
• Document Accuracy: Auto-generated documents (exhibits, interest letters) require user review and should not be submitted without verification by a qualified professional.
• Uptime & Availability: While we strive for continuous availability, we do not guarantee uninterrupted or error-free service.

To the maximum extent permitted by applicable law, O1DMatch and its officers, directors, employees, agents, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform.
• Loss of data, revenue, profits, or business opportunities.
• Adverse immigration outcomes, including visa denials, RFEs, or processing delays.
• Actions or omissions of other users, employers, lawyers, or agencies on the Platform.
• Errors or inaccuracies in AI-generated scores, documents, or recommendations.

Our total aggregate liability for any claims arising from or related to these Terms or the Platform shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

You agree to indemnify, defend, and hold harmless O1DMatch and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use or misuse of the Platform.
• Your violation of these Terms.
• Your violation of any applicable law or regulation.
• Any content you upload that infringes on third-party rights.
• Any false or misleading information you provide through the Platform.

By You: You may terminate your account at any time through your account settings or by contacting us. Upon termination, your right to access the Platform ceases immediately. Pre-paid subscription fees are non-refundable.

By Us: We may suspend or terminate your account at any time, with or without notice, for conduct that we determine, in our sole discretion, violates these Terms, is harmful to other users or the Platform, or is otherwise objectionable.

Upon termination, we will retain your data in accordance with our Privacy Policy. Sections regarding disclaimers, limitation of liability, indemnification, and governing law survive termination.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising under these Terms shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its rules. The arbitration shall take place in Delaware, and the arbitrator's decision shall be final and binding.

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page with a revised "Last updated" date and, for significant changes, by notifying you via email or in-platform notification.

Your continued use of the Platform after the revised Terms take effect constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must stop using the Platform and close your account.

If you have questions or concerns about these Terms, please contact us: