USCIS went quiet. We open the file back up.
Filing delivered. Notice never came, or came once and stopped. The case sits. The recovery work is operational — the right inquiry into the right channel at the right time — and it doesn't need to be expensive. $250, one filing, run to a result.
The four shapes of a stalled case
What recovery actually means.
It means working the inquiry channels USCIS provides — Contact Center, e-Request, lockbox support, service center, Ombudsman, FOIA — in the right sequence for the case's posture. Each channel has its own format, its own response window, its own quirks. The recovery is not a single phone call. It is a sequence, run by someone who knows which call to make first and which to escalate when.
This is operational work. Not legal work. The fee opens an administrative engagement. There is no attorney-client relationship. If the recovery surfaces a merits problem — an RFE in flight, a denial requiring response — that work is referred to immigration counsel and quoted separately.
Included
- Case status monitoring on egov.uscis.gov and the USCIS Online Account
- USCIS Contact Center calls
- e-Request submissions for missing notices and outside-processing-time inquiries
- Lockbox inquiries when the failure is at intake
- Service-center service requests
- Premium Processing inquiries and refund initiation
- FOIA + Privacy Act records request as designated third-party requestor
- Receipt of duplicate notices from USCIS
- Weekly written updates
Not Included
- Substantive RFE or NOID response
- Motions to Reopen or Reconsider
- Administrative appeals
- Federal court litigation
- Refiling or amending the petition
- Consular interview prep
- Strategic immigration advice
How it runs. Day by day.
- Full diagnostic and case classification
- Channel-by-channel inquiry sequence
- FOIA / Privacy Act records request included
- Weekly written updates through resolution
- Duplicate notices and records forwarded
Honest answers about how this works.
O1DMatch does not provide legal advice and is not a law firm. This page describes an administrative recovery service available to beneficiaries whose petition was filed through our service network. The service is operational; it is not legal representation. No attorney-client relationship arises from use of this page, payment of the fee, or completion of the intake. For RFE response, motions, appeals, or federal litigation, engage independent immigration counsel. Internal correspondence: foia@dcfederallitigation.com.